This initiative, welcomed by facility managers, aims to encourage users of the biometric platform who work daily to streamline patient care through technology. July Nguemen, Country Manager of Smart Application Cameroon, declares: Our goal is to put human excellence at the centre of digital innovation. These daily users are the real engines of performance.A pioneer in the digitalisation of health services in Africa, Smart Applications International Cameroon celebrated the performance of its partners during an awards tour in Douala and Yaoundé. July Nguemen emphasises: This tour across Douala and Yaoundé is not a one‑off event. It is our way of showing that every six months, we will seek out and reward those who make the platform succeed.By distinguishing front-desk and administrative staff who often remain in the shadows, the Pan-African leader in biometric medical management underscores the fundamental importance of the human factor in the success of the digital hospital transition in Cameroon. July Nguemen concludes: Without these unsung heroes – the cashiers, the receptionists, the https://www.hypr.com/security-encyclopedia/biometrics-platformdata clerks – no biometric card or algorithm can improve patient care. They are the true backbone of our digital transition.
During a tour that took its team to four healthcare facilities in Douala, Smart Application International Cameroon made its first stop at the Polyclinique de Poitiers on 30 April 2026 to present the awards and encourage those who deserve the trust of the organization. According to the representative of the CEO, « I believe she deserves internal advancement. Truly, she deserves upward social mobility within the company. It is true that we work with insurance companies and with patients, but there are these individuals who are responsible for operating our technological tools and who work at the cash desk, who are often not very highly valued, yet they do an enormous amount of work. So Smart thought of highlighting these people who devote so much time, day and night, to giving satisfaction to patients in healthcare facilities. »
Jean Gorges Tchiegue, Administrative and Financial Director of the Polyclinique de Poitiers, delighted with the award, stated, « Our daily actions, our way of serving and appreciating, observing and appreciating… So we are very pleased with this award. It allows us to evaluate ourselves and to know that we are doing better. Because the award did not go elsewhere—this may not be the first time—but coming from an organization like Smart, we are truly very happy, because our way of serving has certainly moved more than one person. Performance is work. »
Second stop: the Jolinom Ophthalmology Medical Center. Here again, the beneficiaries’ enthusiasm was the same. The moments were filled with thanks. Doris Samou, ranked third, remarked: « I thank Smart for continuing in the same vein with this application in patient care. » Dr. Blaise Azeufack, the director of the center, added, « It pleases the center, and it pleases me personally, because I think it is the reward for work well done—that of welcoming patients who come to the center. »
Third stop: the Polyclinique du Rond-point. The same attitude was shown in the face of the surprise from Smart Application International Cameroon. Dr. Tamkoua Tchatat, the director, reacted, « It is a nice surprise. Now I realize that I have staff who work and who give hope, staff who strive to satisfy the clientele. What he did is not only in his honor, but also in honor of the
Polyclinique du Rond-point. » Love Tsafack Zapma, ranked first, expressed her complete surprise : « I did not expect it, as my boss just said. I will always make efforts to help Smart move forward. »
Final stop : the Le Cendre Clinic. In this establishment, the director and the beneficiary staff were deeply moved by the surprise. Dr. Cendrine Tankeu reacted, « Truly, thank you, thank you for the recognition. Thank you for the work well done, ladies. A thank you to Smart. » Following her, Laura Chiemanie and Alida Moukoko said in unison: « Truly, the surprise was great. Truly, thank you. Thank you to Smart. Truly, thank you. We are very surprised. Thank you already for the recognition. »
To learn a little more about Smart, let us recall that with slightly more than 5,000 partners spread across 11 African countries, Smart Application International Cameroon prides itself on being a pioneer in the digitalization of the health services industry in Africa thanks to its flagship technology: automated biometric smart cards for the management of medical systems.
« Since we are in the age of technology and we cannot do without it, Smart is here. It is a company with structures conceived by Africans for Africa, which meets the needs of African healthcare structures. We are here to encourage them, to support them, to bring innovation to Africa and especially to Cameroon. » With a high rate of platform usage in several healthcare facilities in Cameroon, the initiative will continue every six months in order to allow current and future partners to better appreciate the work of Smart Application International Cameroon, explained, in conclusion, July Nguemen, country manager of Smart Application Cameroon. In total, five awards were presented: four in Douala and one in Yaoundé.
Alphonse JENE
